Sample Detail

The given pie chart illustrates the categories of library users, and their satisfaction is shown in the table, with figures given in percentages. Overall, while the figure for full-time undergraduates accounts for the majority in the pie chart, that of academic staff is only a minority. As for the table, its highest figure is the users’ high satisfaction in the staff’s helpfulness, while the figures for journal availability and wi-fi reliability draw the highest level of dissatisfaction. In the first graph, whereas the full-time undergraduate group is the predominant one, with 44% of users, academic staff accounts for only 7 % and the distance learning group is 8%, representing their similarly low popularity compared to others. By contrast, full-time postgraduates and their part-time counterparts show little disparity in proportions, with 16% in part-time postgraduates and 25% in full-time postgraduates. Regarding the table, the staff’s helpfulness successfully managed to satisfy the library users, with 95% of them giving very satisfied feedback and no dissatisfied feedback received. Conversely, the figures for journal availability and wi-fi reliability show similarities in making users displeased, with 20% dissatisfied feedback for the availability of journals and 19% for wi-fi reliability.